For the avoidance of doubt, Fly In Business Ltd (referred to as “we,” “us,” or “our” throughout this Privacy & Security Statement) operates this website.
Statement of Privacy
We, along with our partners, are committed to making this site as safe as possible for you to book and pay for your travel arrangements ‘on-line’ (where this facility is available on our site). We and our partners are also committed to keeping your personal information private.
Our Security Procedures
We and our partners take security extremely seriously, therefore we’ve put in place a bank-approved encryption mechanism to safeguard your ‘on-line’ transactions with us (where this facility is available).
How do we and our partners ensure that your credit card information does not get into the wrong hands?
Secure Sockets Layer (SSL) encryption will be used automatically for credit/debit card payments (SSL). This technique ensures that your credit/debit card numbers are kept as secure as possible and are not accessible to unauthorised individuals. When credit and debit card numbers are submitted to the appropriate Data Processing Centre, they are securely turned into code.
Furthermore, in order to prevent unauthorised access, we and our partners maintain strong security protocols in the storage and disclosure of information that you have given us, as mandated by the UK Data Protection Act 1998. Because of our security protocols, we and our partners may periodically ask for verification of identity before disclosing sensitive information to you. Any booking made through this site is subject to our and our partners’ total discretion.
It is important to note that we are not liable for any flaws, issues, acts, errors, or omissions connected to or resulting from our partners’ web systems.
Assurance of Safety
- Your bank or card provider cannot make you liable for more than £50.00 in fraudulent charges in the unusual event that your card is used fraudulently. If your bank or credit card company holds you accountable for any portion of this sum, we or our partners will cover it. This liability will only be covered if the unauthorised use of your credit or debit card occurred due to no fault of your own and was the result of purchases made on our website.
- If your credit or debit card is used without your permission, you must tell your credit or debit card issuer according to its reporting regulations and procedures.
We and our partners ensure that you have peace of mind when booking your reservations by taking the steps outlined above.
Do you require additional assurance?
If you have any concerns or questions about this security policy or its ramifications, please contact our helpdesk, which is available to answer any concerns or questions you may have. Please contact us at the number listed on our website.
What data do we and our partners keep track of from you?
We and our partners can only receive personal information from you if you willingly submit it to us while browsing the site.
When making an inquiry or booking with us, we and our partners require you to provide personal information, including an e-mail address.
We and our partners need your name, email address, personal address, credit or debit card number, and expiry date when you book on or through our site. This enables us to process and fulfil your order, as well as notify you of the status of your order. We and our partners may also need your phone number so that we may reach you immediately if there is a problem with your reservation.
You are responsible for keeping any passwords you choose to utilise this website safe if the facility is available. Please use caution when selecting a password or passwords.
To assess site usage and related information, we and our partners use cookies (files downloaded to your computer that record your visits to the site).
What are the ways that your personal information is put to good use for you?
This data is used to contact with you as well as to better understand your travel requirements. It’s also utilised to provide you with future relevant products, services, and offers based on your preferences.
What happens to your personal information if you give it to us or one of our partners?
Any information you provide will be processed in accordance with the UK Data Protection Act 1988 and this privacy policy by us and our partners.
At the time of booking or inquiry, we and our partners collect personal information (data) from clients. Our computers will store information on you and your travelling companions (and in other ways).
Checking Availability or Making Travel Reservations
Hoteliers and other lodging providers, tour operators, and subcontractors, such as airlines, may need us and our partners to process and send information to them. We and our partners may also share sensitive personal data with third-party vendors to meet unique needs, such as wheelchair assistance. Your information may be processed in the United Kingdom or elsewhere in the world. Please be aware that data transmitted outside of the European Economic Community may not be subject to the same stringent data protection laws.
Providing Insurance Protection
If necessary, we and our partners may be required to provide your personal information to the insurance in order to provide your protection.
Product and Service Specific Information
We and our partners may share your information with carefully chosen businesses in order to keep you up to date on their products and services. You can “opt-out” of our marketing database at any time by calling the number listed on our website.
Fraud prevention, debt tracing, and money collection
We and our partners may use the information you supply for financial control and debt collection through third-party organisations.
Administration of Business
The information you give may be used by us and our partners for administration, customer service, business management, market research, and analysis.
Criminal Justice Prevention
If needed by them or by law, we and our partners may share your information to public authorities such as the police, customs, and immigration.
By making a reservation with us, you agree to this policy on behalf of yourself and your party, and you consent to the uses, transmission, and disclosure of information as described, regardless of the level of data protection provided in any given country, and you acknowledge that you do so at your own risk. You have granted explicit consent on behalf of your party to provide us with their information (where applicable) and to allow the data to be processed.
Statement on Data Protection
“In accordance with the Data Protection Act 1988, we and our partners would like to tell you that the information you enter will be used to provide you with the products, offers, and services you have requested. We and our partners may need to share your information with our trusted partners and suppliers to accomplish this. It’s also possible that your information will be sent to nations with less stringent privacy laws. Your information may also be used to improve our customer service, conduct research, and, on rare occasions, to combat fraud.”
Other Important Considerations
We and our partners may use visitor information to track visitors’ entry and exit points, as well as the number of visits to various pages and sections of the site, as well as the results of searches conducted. We and our partners may use this information to track the use of advertising banners and other “click through links” to and from the site in the future.
We and our partners have put in place security procedures to ensure that our customers’ information is stored in a central database and is not accessible to unauthorised individuals. Persons such as IT system vendors, on the other hand, may need access to the system from time to time.
Visitors who sign up for our e-mail service or make a purchase on the site may get special offers, marketing material, promotional mailings, and e-mails from us or our carefully selected travel partners/suppliers.
Upon request, we and our partners will provide a summary of any personal information we have. This information will be delivered exclusively to the e-mail address connected with the subscriber name on file.
Principle Clause and Links to Other Websites
We and our partners, contractors, agents, owners, and employees cannot be held liable for the content or privacy policies of other websites to which we and our partners may link, and it should be noted that in all cases, we and some of our partners act only as agents, not as principals, for the holiday services provided.
Personal Information Modification
If you believe we or our partners are storing erroneous information about you, or if you want to update or remove it, please contact us at the phone number shown on our website or write to us at the address listed below. We will make every effort to correct them as quickly as possible.
Our Information
Any Changes to Our Privacy Policy in the Future
If we or our partners decide to amend our Privacy Policy, we will notify you by posting the changes on this page so that you are aware of what information we and our partners collect, how we and our partners use it, and under what circumstances we and our partners release it.
Finally, we and our partners recommend that you review the terms and conditions that apply to this website on a regular basis.